TERMS AND CONDITIONS
Last updated: March 02, 2022
REFUND & CANCELLATION
Our policy for returns, refund and cancellation will be as follows :
Returns & Refund-
* FOR ALL PRODUCTS
If you wish to return your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges.
We process refunds in the form of store credit. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
For Cancellations please contact us via ‘contact us’ link.
Cancellation is only possible in the case that the products have not been shipped. Once shipped, cancellation requests are not valid.
* ON-SALE PURCHASE
Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.
CUSTOMER CARE
For order related queries
email us at : concepturestudios@gmail.com with your # order number as the subject.